FAQ

Questions about products and orders
How can I search for a particular item in the store?

To search for a product, please use the existing search module at the top of the site. Enter the information you are looking for, and if they are found on the site, you will be presented with a list of compatible results.

I am a legal person. Can I buy?

Yes, Female Trend (femaletrend.com) honors the orders of legal entities. In order to receive the tax invoice with the company data, please enter the data you will be required to register or in the ordering process.

What do I do if I want the delivery to be made at a different address than specified in my client account?

In this situation, in the ordering process, you will have the option to enter the information corresponding to the desired delivery address.

Client account administration
I forgot my account password. How am I doing?

If you do not remember your account password, please use the Forgot password button, available on the Account access page.

How do I change my account data?

To change your account data, please log in to your account and then access the Account Update option, available in the My Account section.

Do I need to have an account in order to buy?

To shop on this site, you need to create a user account. It can also be created after you have added the desired products to your Shopping Cart.

Can I edit a released order?

If you want to change an order, please contact us using the contact form on the site. Please specify the order ID, which you can find in the Order History section.

Can I find out about previous orders?

You can view the history of orders made on the site by going to the Order History section.

General questions
I want to buy a product that is not in stock. How am I doing?

For more information on the availability of the product, please contact us using the contact form on the site.

I want to get additional information that is not found on the site. How am I doing?

In this case, please contact us using the contact form.